October 15, 2016
This letter is to express my interest in the Front Desk job. Based on my skills in working with people, I am confident that I would be a great addition to your team.
I have stayed at many hotels over the past 30 years and have experienced some very nice customer service. I would like to replicate this.
My resume highlights my ability, knowledge, and expertise in Customer Service and working with people. During my time at United Pacific Forest Products I was able to have several successes in bringing about Health and Safety Programs, and at the same time was able to save money, save time, increase sales and increase productivity. For example, I trained more than 200 new employees in Health and Safety, wrote over 700 safety documents, and had the total commitment from the owners, managers and the people working at our 4 plants. In addition, I wrote ISO9000, ISO14000 and FSC documentation.
During this time, I closely collaborated with OSHA inspectors who gave me exceptionally high marks for my documentation, programs and working with people. Prior to that, I excelled in Production Management and Customer Service at Riddle Press for 15 years.
I know how important it is to properly greet people, answers their questions, and make sure they are getting service.
I’m retired now, but wish to get back to the Front Desk, one day a week.
(971) 409-5745 cell phone
(503) 693-6031 phone
George W. Andersen 152 NW Autumnwood Terrace
Hillsboro, OR 97124 503 693-6031
January 2012 to February 2016 United Pacific Forest Products Woodburn, Scappoose, Sherwood, and Portland, OR 503 982-4018
With 4 years of experience in corporate safety, I've enjoyed providing innovative solutions that have transformed the workplaces and work cultures into safer, more efficient systems.
Having worked closely with OSHA in both Salem and Portland, I have helped employers recognize hazards in the workplace, developed and maintained effective safety and health management programs, developed approaches for solving safety and health problems, provided safety and health training, and provided total documentation.
• Reduced workplace injuries by over 50% • Reduced DART Rate 77% • Reduced Incident Rate 56% • Establishes a culture of safety and quality excellence. • Facilitates employee involvement. • Provides training and resources enabling employees to perform their job safely. • Provides comprehensive new employee safety orientation and training. • Facilitates adherence to governmental safety regulations. • Provides Globally Harmonized System implementation and training. • Works closely with Oregon OSHA. • Provides Emergency Response Planning. • Provides Respiratory Protection Program. • Provides Confined Space Program. • Provides Lock-Out/Tag Out Program. • Provides CPR/AED and First Aid Training. • Provides Forklift Certification Training. • Develops and manages quality assurance metrics. • Provides Predictive Analysis of System Capability. • Applies LEAN 6/Sigma, TQM, Kaizen and Deming methodologies. • Promotes an environment of mutual understanding and respect for others.
Three (3) Professional Referances: Rob Arnold, Plant Manager 503 369-2344 Tim Darrow, Plant Manager 503 987-1607 Chris Hernandez – OSHA Inspector 503 378-3272
Previous 1998 - 2011 Riddle Press, Beaverton, OR Rich Adalphson, Owner 503 643-5751 Planning & Safety