Patient Financial Services Representative
Hillsboro, OR Hillsboro, OR Full-time Full-time Estimated:
$45.
8K - $58K a year Estimated:
$45.
8K - $58K a year 4 days ago 4 days ago 4 days ago Job Description Offering a generous new hire total compensation package which includes, but is not limited to:
Paid time off, holiday pay, 401K, medical, dental, vision, life, disability, license reimbursement and continuing education funds.
The Patient Financial Services Representative provides superior customer service to internal and external customers through numerous communication channels.
Cultivate collaborative and positive relationships with all entities within the organization.
Assure appropriate handling of delinquent balances in support of company and department strategies, policies, and goals.
Process patient insurance claims, payments, and inquiries.
We are:
An Oral Care provider, Dental insurance provider and employer of choice in the Northwest for 50 years.
Dedicated to proactive care to facilitate the best possible outcomes with specialty offices in OR, WA and ID.
Job Qualifications Provide superior customer service to customers in response to high volume phone inquiries in accordance with established performance standards in a call center environment.
Partner with locations to arrange patient payment plans.
Accurately handle patient insurance billing by complying with standard operating procedures.
This includes coordination of benefits, familiarity with preferred provider organization adjustments and filed fee adjustments.
Review orthodontic accounts monthly.
Take appropriate action when loss or change of coverage occurs.
Manage multiple location's accounts receivable.
Audit accounts monthly for balances and credits utilizing excel reports.
Process credit balances and if appropriate refund to patient and/or insurance company.
Process accident billing for auto and on the job injuries.
Maintain regular communication with management regarding workload, deadlines and staff concerns.
Make recommendations to ensure the highest level of efficiency is being met.
For more information on this position, click here:
https:
//careersearch.
willamettedental.
com/jobs/11484?lang=en-us Education and
Experience:
High school diploma or GED required and a minimum of three years previous work experience in a customer service and/or administrative role preferred OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position.
Previous collection experience a plus.
Dental insurance and/or billing experience preferred.
10-key and light bookkeeping experience preferred.
We provide:
Excellent benefits including but not limited to, paid time off, holiday pay, 401K, medical, dental, vision, life, disability, license reimbursement and continuing education funds.
A culture of inclusivity and respect in line with our core values of health, compassion, innovation, and integrity.
A stable, dentist-owned private company with an eye on the future.
Supportive community outreach dollars and encouragement to volunteer.
Professional development, training, and advancement opportunities to all Willamette Dental employees.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Hillsboro, OR:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person The Patient Financial Services Representative provides superior customer service to internal and external customers through numerous communication channels.
Cultivate collaborative and positive relationships with all entities within the organization.
Assure appropriate handling of delinquent balances in support of company and department strategies, policies, and goals.
Process patient insurance claims, payments, and inquiries.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$45.
8K - $58K a year Estimated:
$45.
8K - $58K a year 4 days ago 4 days ago 4 days ago Job Description Offering a generous new hire total compensation package which includes, but is not limited to:
Paid time off, holiday pay, 401K, medical, dental, vision, life, disability, license reimbursement and continuing education funds.
The Patient Financial Services Representative provides superior customer service to internal and external customers through numerous communication channels.
Cultivate collaborative and positive relationships with all entities within the organization.
Assure appropriate handling of delinquent balances in support of company and department strategies, policies, and goals.
Process patient insurance claims, payments, and inquiries.
We are:
An Oral Care provider, Dental insurance provider and employer of choice in the Northwest for 50 years.
Dedicated to proactive care to facilitate the best possible outcomes with specialty offices in OR, WA and ID.
Job Qualifications Provide superior customer service to customers in response to high volume phone inquiries in accordance with established performance standards in a call center environment.
Partner with locations to arrange patient payment plans.
Accurately handle patient insurance billing by complying with standard operating procedures.
This includes coordination of benefits, familiarity with preferred provider organization adjustments and filed fee adjustments.
Review orthodontic accounts monthly.
Take appropriate action when loss or change of coverage occurs.
Manage multiple location's accounts receivable.
Audit accounts monthly for balances and credits utilizing excel reports.
Process credit balances and if appropriate refund to patient and/or insurance company.
Process accident billing for auto and on the job injuries.
Maintain regular communication with management regarding workload, deadlines and staff concerns.
Make recommendations to ensure the highest level of efficiency is being met.
For more information on this position, click here:
https:
//careersearch.
willamettedental.
com/jobs/11484?lang=en-us Education and
Experience:
High school diploma or GED required and a minimum of three years previous work experience in a customer service and/or administrative role preferred OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position.
Previous collection experience a plus.
Dental insurance and/or billing experience preferred.
10-key and light bookkeeping experience preferred.
We provide:
Excellent benefits including but not limited to, paid time off, holiday pay, 401K, medical, dental, vision, life, disability, license reimbursement and continuing education funds.
A culture of inclusivity and respect in line with our core values of health, compassion, innovation, and integrity.
A stable, dentist-owned private company with an eye on the future.
Supportive community outreach dollars and encouragement to volunteer.
Professional development, training, and advancement opportunities to all Willamette Dental employees.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Hillsboro, OR:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person The Patient Financial Services Representative provides superior customer service to internal and external customers through numerous communication channels.
Cultivate collaborative and positive relationships with all entities within the organization.
Assure appropriate handling of delinquent balances in support of company and department strategies, policies, and goals.
Process patient insurance claims, payments, and inquiries.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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